Policies - Z Ocean Hotel

• Rates do not include 13.00% tax
• Rates are based on single or double occupancy
• Children 17 and under stay free when accompanied by an adult in the same room using existing bedding (if a child uses the sofa bed, it is considered an extra person (3rd person), and the charge for the 3rd person is $75 per night each)

• High Speed Wireless: $14.95 Per Night (Per 24 hour period)
• Extra Adult: $75.00 Per Night
• Crib: No Charge
• Valet Parking (In And Out Privileges)
• Valet Parking - All Vehicles: $32.00 Per Night
• Regrettably pets of all sizes are not allowed in the hotel to ensure the comfort of other hotel guests
• Resort Fee: $21.00 Per Night
• Includes: Two complimentary luxury lounge chairs or luxury pads, full length fitted towels (towel service at the front desk), one beach umbrella, floating devices, beach reading material, cold aloe lotion, cold facial towels and beach concierge service

• All rooms are non smoking
• A minimum $500.00 deep cleaning fee will apply if anyone smokes in the room

• Guests must be 21 years or older to check in
• Check in 3:00 PM - Check out 12:00 PM
• Early departure fees may vary

• Deposit of first night room and tax required upon booking
• You will forfeit the deposit of one night room and tax in case of no show or cancellation after 4:00 PM EST 72 hours of arrival
• Requirements above may vary for holidays / special events
• Guests must present a valid credit card upon check-in to cover incidental charges and the security deposit. The Front Desk will run authorization on your card so your bank or credit card company may reflect this by temporarily reducing your available balance or credit limit. It is not a charge. The authorization ensures that the card is valid and will be released 5 to 10 days after check-out, provided there is no damage, missing inventory, room charges, or excessive cleaning required. Amount authorized at this property: $150.00 per night
• Please note that if the owner of the credit card we have on file will not be present at check in, the person checking in at the hotel will need to provide their own credit card. If you need to make arrangements to prepay your stay (either for yourself or for someone else), please contact us immediately and we will forward you a Credit Card Authorization Form as hotels usually require a minimum of 7 days processing time.