Policies - The Palms Hotel and Spa

• Rates do not include 13.00% tax
• Rates are based on single or double occupancy
• Children 10 and under stay free when accompanied by an adult in the same room

• High Speed Wireless: No Charge (Included in the resort fee)
• Extra Adult: $25.00 Per Night
• Crib: No Charge
• Valet Parking (In And Out Privileges)
• Valet Parking - All Vehicles: $29.00 Per Night
• Regrettably pets of all sizes are not allowed in the hotel to ensure the comfort of other hotel guests
• Resort Fee: $14.00 Per Night
• Includes: Unlimited wireless high speed internet access, fitness center access and beach chairs for all registered guests in party, daily newspaper, local dialing and toll free calls

• Non smoking rooms on request

• Guests must be 21 years or older to check in
• Check in 4:00 PM - Check out 11:00 AM
• $50 early departure fee

• Deposit of the first night's room and tax will be charged to the guest’s credit card at time of booking
• The deposit is refundable if the reservation is cancelled up to 3 days of the arrival date; if cancelled within 3 days of the arrival date, and no shows are subject to a penalty of the first night's room and tax deposit
• Requirements above may vary for holidays / special events
• Guests must present a valid credit card upon check-in to cover incidental charges and the security deposit. The Front Desk will run authorization on your card so your bank or credit card company may reflect this by temporarily reducing your available balance or credit limit. It is not a charge. The authorization ensures that the card is valid and will be released 5 to 10 days after check-out, provided there is no damage, missing inventory, room charges, or excessive cleaning required. Amount authorized at this property: $50.00 per night
• Please note that if the owner of the credit card we have on file will not be present at check in, the person checking in at the hotel will need to provide their own credit card. If you need to make arrangements to prepay your stay (either for yourself or for someone else), please contact us immediately and we will forward you a Credit Card Authorization Form as hotels usually require a minimum of 7 days processing time.